Terms And Conditions

Update: 2021 October, 01

  • General
    • The name of Krootez further equals this website Krootez.com. By entering this site you agree that you are 16 years old and more. By using the services of this site you agree that you have read and understood this agreement and all the paragraphs are clear to you. By using services of this website you agree to follow all the terms and conditions of Krootez.com, to follow all the local and federal laws and regulations. If you are compliant to any of these terms or laws or you do not agree with any of it, the further use of services of this site is prohibited for you.
  • Services
    • Krootez offers the services of promotion for accounts and media content such as photos, pictures or videos on Instagram.
    • Real Followers - accounts created manually, filled with avatar, bio, having publications and mutual following. Not real people. Doesn't mean they will interact with your content or account in any way
    • Active Followers - accounts created manually, filled with avatar, bio, having publications and mutual following, increasing and decreasing their following, ocassionally uploading new publications, stories and reels. Not real peopple. Doesn't mean they will interact with your content or account in any way.
    • Real Likes - likes from Instagram accounts that look real. The accounts likes come from have an avatar, filled with a short bio, have publications and mutual following. Not personal accounts of real people.
    • Krootez guarantees the delivery of followers or likes a customer pays for; does not guarantees any type of interaction of the followers delivered on a customer's account or media.
    • Krootez peroforms the gradual (organic) delivery ONLY if a custom order is written using Contact Form on this site and aligned with the site's current manager BEFORE the customer made a payment for this delivery.
    • By using the services of Krootez and making a payment for it you agree that all the features, types, attributes and parameters of the product you make a payment for on this site are clear to you.
    • Krootez will not be responsible for any restrictive or damaging policies, negative impact or prejudice done by Instagram's administration to your account or media.
    • Krootez will not be responsible for any harm or loss you or your business may suffer.
    • Krootez is an online service that depends on capabilities of Internet and third-party such as payment systems. We are not responsible for the availability of this website. The time of delivery is an average and expected. We promise to do our best on our side to make the delivery not last long but because of depending on third-party, this time may extend.
    • Krootez offers virtual services and goods. For the reason of its features the ordered delivery can not be canceled, the completed delivery can not be reversed.
    • UPDATE: In case you are an owner of a big account with an audience that doesn't show itself stable, we are not responsible for your drops and will not replenish it. Adding followers to the accounts which are facing the issue of losing the existing audience may only cover its drop and not give any increase in case the daily drop is big, we quit all obligations for it. Please monitor your daily statistics for the average dropping amount.
  • Payments, Safety And Privacy
    • All the payments to Krootez are secure payment. We do not collect, store, use or provide to third-party any customer's personal information.
  • Refills
    • Krootez provides a free refill period for Instagram increasing services. UPDATE: The free refill period for the services of Instagram Followers is 30 days. Please contact the administration to know current free refill conditions for services of likes and views.
    • The free refill warranty is provided for the following range: your starting point (before our job started) + your order. For example, the initial point is 1000, the order is 1000. The refill warranty will cover the range of 1000 to 2000 not exceeding and not going below these numbers.
    • Krootez is responsible and provides a free refill period until the moment of purchase of the same type of service or product is made from any other seller. We are not responsible for improvements made by other vendors. In order to get a refill in this case, please contact the most recent seller you made a purchase from.
  • Refunds
    • By using Krootez and buying any product on this website you understand and agree that Krootez offers virtual immaterial goods and the refund can not be issued since the moment of the order gets processed and the product is sent.
    • Krootez offers refunds for issues of not getting the ordered service within 3 days from the date of puchase, otherwise the order is considered completed. Such issues are very rare and exist for the reasons of capabilities of Internet or third-party - in such cases we recommend contacting one of our current managers via the Contact Form on our site - most problems get solived in just minutes.
  • Instagram
    • Krootez.com is not a part or a partner of Instagram. By using the services of Krootez you agree with all the terms and conditions described on the Terms And Conditions page of Instagram's official website.
  • Customer Inquiries
    • For any question on customers service, order information, delivery delays, service details or ideas of how to make our service better, please use Contact Us page to reach to the website's administration and support line.
  • Legals
    • Krootez is operated by Expandsmarketing OÜ (registrikood 16327364), Tallinn, Kesklinna linnaosa, Vesivärava tn 50-201, 10152
  • Updates On Terms And Service
    • This Terms And Services are the subject to change at any time. By using services of this website you agree that you have read and understood the current Terms And Conditions. The changes made to it take effect right after it is posted.